AI-assisted policy management

Every policy answer leaves an evidence trail.

PolicyOps helps your team keep approved policies, owners, versions and review dates in one place. Staff ask in plain English, answers point to the exact passage, and anything that needs judgement goes to the person who owns the policy.

Source-backed answersLimits kept visibleRouted to policy ownersDecision receipts

AI-assisted features depend on your plan, setup and available policy evidence.

Scroll to follow one question from start to finish
STEP 1 OF 6 · ASK

A contracts officer asks in plain English.

    Question01
    Can I go ahead if a supplier fails our checks?
    COContracts officer · Procurement
    Approved library02
    Gifts & Hospitalityv2.1
    Information Sharingv4.3
    Lone Workingv1.8
    Supplier Due Diligencev3.2
    Records Retentionv2.0
    Safeguarding Adultsv5.0
    Cited passage03
    §4.2Where a supplier does not pass the checks in section 4.1, the contract must not proceed and the matter must be referred to the Procurement Policy Owner, who will decide whether an exception can be considered.
    Supplier Due Diligence · v3.2
    Answer04
    Source foundHuman review needed

    No. The contract should not proceed. Refer it to the Procurement Policy Owner.

    Limitation: no approved exception found in this policy set.

    Policy owner05
    PO
    Procurement Policy OwnerQuestion and sources attached
    Sending for review

    Decision: exception declined. Supplier not appointed.

    Decision receipt06
    QuestionSupplier failed checks
    EvidenceSource found
    AuthoritySDD v3.2 §4.2
    LimitationNo exception found
    Reviewed byPolicy owner
    OutcomeDeclined
    Recorded

    Illustrative policy set and decision. Not customer data or operational guidance.

    The problem

    You need an answer. Not another document hunt.

    Which version is current? Who owns it? Who do you ask when the wording isn't clear? Without a shared library, people chase the document before they can deal with the question.

    With PolicyOps: one controlled library · owners and review gaps visible · source or limitation shown

    Honest answers

    PolicyOps does not need to invent an answer.

    AI can find relevant passages and explain recorded issues. Where enabled, Policy Lab flags unclear wording, bounded edge cases and possible conflicts for human review. It does not resolve conflicts or approve changes.

    Source found

    "Can I go ahead if a supplier fails our checks?"

    The policy answers it. You see the passage, the version and the section it came from.

    Supplier Due Diligence v3.2 · §4.2

    No clear answer

    "Can a supplier start work while checks are pending?"

    The available policy set doesn't cover it. PolicyOps shows the limitation and offers a route to the owner.

    Gap to review · Procurement Policy Owner

    Inconsistency flagged

    "How long do we keep records for a closed contract?"

    Two current policies disagree: six years in one, seven in the other. Both passages are shown for human review.

    Records Retention v2.0 §7.3 vs SDD v3.2 §9.1

    Illustrative questions and policy wording. Not operational guidance.

    Who it's for

    Teams with people depending on them.

    Health and care

    Clinical governance, safeguarding and workforce policies that frontline staff need at the point of care.

    Example questionWho do I tell if a safeguarding concern comes in out of hours?
    Explore health and care

    Police and public safety

    Operational guidance that has to stand up to legal oversight, with a record of what was relied on.

    Example questionWhat authorisation do I need before sharing footage with a partner agency?
    Explore law enforcement

    Councils and local government

    Policies that cut across services, owners and review cycles, kept in one place with clear accountability.

    Example questionCan we accept a gift from a supplier during a live tender?
    Explore local government
    Pricing

    What it costs.

    Choose per-user access or organisation-wide policy assurance. Move the slider to compare Standard with the right Assurance band.

    25

    For teams

    Standard

    £19/ user / month + VAT

    £475/month for 25 users

    For teams that need an organised policy library and reliable answers.

    • 1,000 pooled AI credits per user/month
    • Policy library and version history
    • Source-backed answers and records
    • Role-based access
    Start Standard trial
    Recommended

    Assurance

    £1,250/ month + VAT

    Up to 50 named users

    For organisations that also need oversight across the policy estate.

    • 50,000 pooled AI credits/month
    • Review and clarification workflows
    • Repository connectors and Enterprise SSO
    • PolicyOps Intelligence and reporting
    Start Assurance trial
    Tailored rollout

    Enterprise

    Custom

    Agreed terms and renewal dates

    For larger organisations with specific deployment or integration needs.

    • Tailored AI credits and capacity
    • Private quote or invoice
    • Identity and deployment planning
    • Implementation support
    Talk to us

    Fast Search does not use AI credits. Standard costs £19 per user monthly or £190 per user annually. Model-assisted features use credits based on actual usage. Prices exclude VAT. Eligible new organisations can start with a 30-day trial.

    Questions about PolicyOps

    What is PolicyOps?

    PolicyOps is governed policy operations software. It keeps a controlled policy library, gives staff source-backed answers and routes unclear issues to human owners.

    Does it decide for policy owners?

    No. AI can find and compare policy wording, but an authorised person reviews findings and decides what happens next.

    What if the policies disagree?

    PolicyOps can show the relevant passages and flag a possible conflict. Policy owners or authorised reviewers resolve it.

    How is PolicyOps priced?

    Standard costs £19 per named user per month or £190 per year for 1 to 50 users. Assurance starts at £1,250 per month for up to 50 named users. Prices exclude VAT.

    Bring one policy question. We'll show you the trail.

    Start with a public or explicitly agreed policy. We'll show you the source, the limits and the route to the owner. Please do not send sensitive policies by email.